FAQ

The contract dealer has access to the following systems: the Danfoss Plus+1 Connect, the FGI service portal for direct communication with technical support and the download section of the customer account.

added 16. 06. 2023

We provide 2 years or 2000 operating hours warranty as standard.

added 08. 10. 2021

We currently import our machines into the USA, Canada, Colombia, Norway, Great Britain, Australia, and Continental Europe. We aim to further expand our operation in the future.

added 08. 10. 2021

Our silent, zero-emissions, fully electric machines have found their application around the entire world. In total, we have shipped over 500 machines worldwide. You can find more of the real-world application of our machines in the Stories section of our website.

added 16. 06. 2023

Our goal is to provide our dealers with a full package of sales support. We offer not online versions of our marketing handles, but also our dedicated sales support in terms of marketing activities such as expos or demo machines. At the same time, our dealers are supplied with specific leads.

added 08. 10. 2021

After finalizing a dealer contract according to our current terms and conditions, we require our new business partners to order two First Green machines. These machines will be sold and shipped for dealer prices.

added 08. 10. 2021

We do not currently offer this option. However, we are open to negotiations in certain cases, depending on the sales potential.

added 08. 10. 2021

The moment the dealer or sales representative receives a binding order, this order is forwarded to production. Here, based on current capacities, the order is assigned a production slot as soon as possible. Currently, machines can be shipped within one week.

added 16. 06. 2023